Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 30, 2024

No incidents reported today.

Oct 29, 2024

LTI Usage Report Failing To Update

Resolved - This incident has been resolved.
Oct 29, 11:15 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 28, 15:24 MDT

Investigating - We are currently investigating an issue involving LTI Usage report data not updating.
Oct 28, 13:10 MDT

Oct 28, 2024

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

Our CD2 customers in the IAD (us-east-1) region might experience a latency with data being updated.

Resolved - This incident has been resolved.
Oct 25, 10:02 MDT

Monitoring - A fix has been implemented and we are monitoring progress. The missing data is expected to be loaded in 4-6 hours.
Oct 25, 04:00 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 25, 03:29 MDT

Investigating - We are currently investigating this issue.
Oct 25, 02:18 MDT

Oct 24, 2024

504 errors when accessing New Quizzes

Resolved - This incident has been resolved.
Oct 24, 11:36 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 24, 11:07 MDT

Oct 23, 2024

Some Canvas users are receiving errors when accessing Announcements and Discussions.

Resolved - This incident has been resolved.
Oct 23, 15:03 MDT

Update - We are continuing to investigate this issue.
Oct 23, 15:03 MDT

Investigating - We are currently investigating this issue.
Oct 23, 14:36 MDT

Oct 22, 2024

Docviewer not loading causing Speedgrader to not load

Resolved - This incident has been resolved.
Oct 22, 19:20 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 16:22 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 22, 12:57 MDT

Update - We are continuing to investigate this issue.
Oct 22, 11:37 MDT

Update - The attempted fix failed we are still investigating the situation.
Oct 22, 11:34 MDT

Update - Users should be able to access Docviewer again, however we are still investigating the root cause of the situation?
Oct 22, 10:18 MDT

Investigating - We are currently investigating this issue.
Oct 22, 09:40 MDT

Some users may encounter errors when accessing Canvas

Resolved - This incident has been resolved.
Oct 22, 01:39 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 22, 01:37 MDT

Investigating - We are currently investigating this issue.
Oct 22, 01:27 MDT

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

Users were unable to login via Google SSO and others when using OpenID

Resolved - An update we had accidentally affected the ability for user to login to Canvas using Google SSO and OpenID.
Oct 19, 11:30 MDT

Oct 18, 2024

No incidents reported.

Oct 17, 2024

Some users in our ca-central-1 (Canada) region may be experiencing errors when launching the Canvas Credentials LTI 1.1 tool

Resolved - This incident has been resolved.
Oct 17, 06:06 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 06:01 MDT

Update - We are continuing to work on a fix for this issue.
Oct 17, 05:51 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 17, 05:18 MDT

Investigating - We are currently investigating this issue.
Oct 17, 04:58 MDT

Some users may encounter errors when accessing Canvas

Resolved - This incident has been resolved.
Oct 17, 03:08 MDT

Investigating - We are currently investigating this issue.
Oct 17, 02:51 MDT

Oct 16, 2024

Some users may encounter long load times or errors when accessing Canvas

Resolved - This incident has been resolved.
Oct 16, 00:50 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 00:40 MDT

Update - We are continuing to investigate this issue.
Oct 15, 23:32 MDT

Investigating - We are currently investigating this issue.
Oct 15, 23:22 MDT