Instructure Status

Some users may encounter errors when using discussions

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 2024 - 15:25 MST

Update - We are continuing to investigate this issue.
Nov 20, 2024 - 14:43 MST

Investigating - We are currently investigating this issue.
Nov 20, 2024 - 14:42 MST

Instructure Operational

Canvas Degraded Performance

Canvas LMS Degraded Performance

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

Some Users May Encounter Delays In Outcomes Data Being Processed

Resolved - We are currently investigating this issue.
Nov 20, 07:00 MST

Nov 19, 2024

No incidents reported.

Nov 18, 2024

Some users in the United States are experiencing 500 errors in Canvas.

Resolved - This incident has been resolved.
Nov 18, 19:55 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 19:36 MST

Investigating - We are currently investigating this issue.
Nov 18, 19:06 MST

Some users may experience errors when using New Quizzes functions, along with a small subset of LTIs failing to launch.

Resolved - This incident has been resolved.
Nov 18, 12:47 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 12:43 MST

Identified - The issue has been identified and a fix is being implemented.
Nov 18, 12:10 MST

Investigating - We are currently investigating this issue.
Nov 18, 10:37 MST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

Some Users May Encounter Delays In Outcomes Data Being Processed

Resolved - This incident has been resolved.
Nov 15, 14:20 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 13:47 MST

Update - Some users may see delays in outcomes aligning in New Quizzes. We are currently investigating this issue.
Nov 15, 10:36 MST

Investigating - We are currently investigating this issue.
Nov 15, 10:35 MST

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.