Users attempting to contact us via Phone may see longer wait times.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Feb 10, 2026 - 12:04 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2026 - 11:34 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 10, 2026 - 11:10 MST

Investigating

We are currently investigating this issue.
Posted Feb 10, 2026 - 11:06 MST
This incident affected: Support Tools (Support: Phones/Chat).