All Systems Operational
Canvas Operational
Canvas ? Operational
— Catalog Operational
— Chat ? Operational
— Collaboration ? Operational
— Commons Operational
— Conferences ? Operational
— Document previewing ? Operational
— Imports and exports Operational
— Media tools ? Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Portfolium Operational
Website ? Operational
Web Application ? Operational
EDU Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
Resolved - The Support Phone System is fully operational at this time. We appreciate your patience and apologize for any inconvenience this has caused in contacting our Support team.
Nov 12, 11:55 MST
Monitoring - This issue appears to be resolved. We will monitor closely for the next 15 minutes and will provide an update when we are in the clear. We appreciate your patience.
Nov 12, 11:40 MST
Investigating - Our Support Phone System is down at the moment. We are working with the vendor to resolve this as soon as possible. If your institution has chat support available please use that for the time being.
Nov 12, 11:31 MST
Nov 11, 2019
Resolved - The Support chat tool is fully operational at this time. We appreciate your patience and apologize for any inconvenience this has caused in contacting our Support team.
Nov 11, 09:42 MST
Investigating - We are currently working with our team to investigate problems with the chat tool used to contact Canvas Support. The phone lines are operational and Support can be reached at the phone number available through the Help menu located on the Canvas page at this time.
Nov 11, 05:33 MST
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Resolved - The issue has been resolved, and users should be able to access Canvas as expected. We apologize for the inconvenience, and appreciate your patience.
Nov 7, 09:45 MST
Monitoring - Canvas has resumed normal operations. Will continue to monitor for further problems.
Nov 7, 09:38 MST
Identified - Our developers have identified the issue and working on the fix.
Nov 7, 09:36 MST
Update - We are continuing to investigate this issue.
Nov 7, 09:35 MST
Investigating - We are aware of that users are experiencing 500 errors when accessing Canvas. Our developers are looking the issue currently. We will have an update to you as soon as possible.
Nov 7, 09:31 MST
Nov 6, 2019
Resolved - The issue has been resolved, and users should be able to access Canvas as expected. We apologize for the inconvenience, and appreciate your patience.
Nov 6, 18:58 MST
Monitoring - Canvas has resumed normal operations. Will continue to monitor for further problems.
Nov 6, 18:44 MST
Identified - Our developers have identified the issue and working on the fix.
Nov 6, 18:31 MST
Investigating - We are aware of that users are experiencing 500 errors when accessing Canvas. Our developers are looking the issue currently. We will have an update to you as soon as possible.
Nov 6, 18:14 MST