Instructure Status

All Systems Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Portfolium Operational

Website Operational

Web Application Operational

EDU Platform Operational

MasteryConnect Operational

Assessments Operational

Benchmarks Operational

Portal Operational

Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

Some users are experiencing long load times or error messages when accessing New Quizzes.

Resolved - This incident has been resolved.
Oct 14, 07:09 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 07:04 MDT

Investigating - We are currently investigating this issue.
Oct 14, 07:01 MDT

Oct 13, 2021

No incidents reported.

Oct 12, 2021

Some users are experiencing long load times or error messages when accessing Portfolium.

Resolved - This incident has been resolved.
Oct 12, 07:22 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 07:19 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 12, 07:15 MDT

Investigating - We are currently investigating this issue.
Oct 12, 06:48 MDT

Some users may be receiving a 500 errors when access Canvas.

Resolved - This incident has been resolved.
Oct 12, 03:04 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 03:02 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 12, 02:57 MDT

Investigating - We are currently investigating this issue.
Oct 12, 02:48 MDT

Oct 11, 2021

Some users may be receiving a 500 errors when access Canvas.

Resolved - This incident has been resolved.
Oct 11, 21:36 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 21:21 MDT

Identified - Our developers have identified the issue and are implementing a fix.
Oct 11, 21:07 MDT

Investigating - Our developers are looking into the issue. We will update this page as soon as we have a resolution.
Oct 11, 21:00 MDT

A small amount of Canvas users are experiencing long load times or error messages when attempting to load Canvas, this would potentially affect North American users.

Resolved - This incident has been resolved.
Oct 11, 12:46 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 12:34 MDT

Investigating - We are currently investigating this issue.
Oct 11, 12:33 MDT

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

AWS Outage

Resolved - This incident has been resolved.
Oct 5, 19:51 MDT

Monitoring - We have identified the issue and implemented a fix. We will continue monitoring for any other problems.
Oct 5, 19:41 MDT

Investigating - Some users in the United States are encountering errors when attempting to access Canvas.
Oct 5, 19:26 MDT

Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.