Instructure Status

All Systems Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Portfolium Operational

Website Operational

Web Application Operational

EDU Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 6, 2020

No incidents reported today.

Jun 5, 2020

Some users are experiencing 504 Errors while on Canvas

Resolved - This incident has been resolved.
Jun 5, 22:56 MDT

Update - We are continuing to investigate this issue.
Jun 5, 22:09 MDT

Update - We are continuing to investigate this issue.
Jun 5, 20:28 MDT

Update - We are continuing to investigate this issue.
Jun 5, 20:01 MDT

Update - We are continuing to investigate this issue.
Jun 5, 19:27 MDT

Update - We are continuing to investigate this issue.
Jun 5, 18:59 MDT

Investigating - We are currently investigating this issue.
Jun 5, 18:39 MDT

Jun 4, 2020

No incidents reported.

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

Some users may be experiencing some page errors when accessing Canvas.

Resolved - This incident has been resolved.
Jun 1, 18:27 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 18:17 MDT

Identified - The issue has been identified and a fix is being implemented.
Jun 1, 18:16 MDT

Investigating - We are currently investigating this issue.
Jun 1, 18:14 MDT

May 31, 2020

Long Long Times and Page Errors when Accessing Canvas

Resolved - This incident has been resolved.
May 31, 19:12 MDT

Monitoring - At this time all load times and 504 errors should be resolved. We will continue to monitor this.
May 31, 18:46 MDT

Update - We are continuing to investigate this issue.
May 31, 18:30 MDT

Investigating - Some users are experiencing long load times and 504 errors when accessing Canvas. Our team is currently investigating this issue.
May 31, 18:12 MDT

May 30, 2020

Canvas Support Phones System

Resolved - This incident has been resolved.
May 30, 06:20 MDT

Investigating - The phone provider for Canvas Support is currently experiencing technical problems. Due to this fact reaching Canvas Support via phone may take longer than normal. You are still able to contact Canvas Support via our chat tool, email, and the help menu.
May 30, 06:18 MDT

May 29, 2020

No incidents reported.

May 28, 2020

Some users are experiencing long load times when accessing Canvas

Resolved - This incident has been resolved. Users should be able to access Canvas as expected.
May 28, 14:18 MDT

Monitoring - A fix has been implemented and we are currently monitoring the results.
May 28, 14:06 MDT

Investigating - We are aware of an issue where some users are experiencing long load times when accessing Canvas. We are currently investigating this issue.
May 28, 13:57 MDT

Some users are experiencing long load times when accessing Canvas

Resolved - This incident has been resolved.
May 28, 13:30 MDT

Monitoring - A fix has been implemented and we are currently monitoring the results.
May 28, 13:15 MDT

Investigating - We are currently investigating this issue.
May 28, 13:09 MDT

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.