Investigating - We have found that some links from community.canvaslms.com are still not working. If you are using a bookmark in your browser to access the Community you may see a page error. However, you can still navigate and search the site. We are investigating the issue and working to resolve it as quickly as possible.
Aug 10, 08:48 MDT
Resolved -
Users are now able to access the Canvas Community as expected.
Aug 7, 14:20 MDT
Investigating -
We have found that some redirects from community.canvaslms.com are still not working. If you are using a bookmark in your browser to access the Community you may see a page error. However, you can still navigate and search the site. We are investigating the issue and working to resolve it as quickly as possible.
Aug 7, 08:34 MDT
Resolved -
This incident has been resolved.
Aug 7, 10:03 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 7, 09:49 MDT
Identified -
We're still seeing longer load times for that subset of users, and our team is working on a solution. We'll provide an update shortly.
Aug 7, 09:41 MDT
Monitoring -
Our DevOps team implemented a fix, and it appears that Canvas has resumed normal operations. We'll be monitoring the results for the next few minutes.
Aug 7, 09:32 MDT
Investigating -
A small subset of users are experiencing long load times when accessing Canvas. Our DevOps team is currently investigating this issue, and we'll provide an update in a few minutes.
Aug 7, 09:26 MDT
Resolved -
This incident has been resolved.
Aug 7, 09:05 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 7, 08:50 MDT
Identified -
The issue has been identified and a fix is being implemented.
Aug 7, 08:42 MDT
Update -
We are continuing to investigate this issue.
Aug 7, 08:27 MDT
Investigating -
A small subset of users are experiencing long load times when accessing Canvas. Our DevOps team is currently investigating this issue, and we'll provide an update shortly.
Aug 7, 08:11 MDT
Resolved -
The issue is resolved and the community should be working correctly.
Aug 6, 18:14 MDT
Identified -
We are aware of an issue when trying to access content in community.canvaslms.com. We are opening access back up to users now. However, redirects currently aren't working.If you are using a bookmark in your browser to access the Community you will see a page error when first using your bookmark, however you can still navigate and search the site.
Aug 6, 12:47 MDT
Resolved -
This incident has been resolved.
Aug 6, 12:19 MDT
Monitoring -
Our Development team was able to bring additional recourses online which seems to have resolved this issue. We will continue to monitor to verify that things have returned to normal.
Aug 6, 12:12 MDT
Investigating -
Our Development team is currently investigating this issue and we will post updates as they become available
Aug 6, 12:09 MDT
Resolved -
This incident has been resolved.
Aug 4, 11:51 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 4, 11:36 MDT
Identified -
Our DevOps team have identified the cause, and are currently working on a fix. We'll provide another update in a few minutes.
Aug 4, 11:33 MDT
Investigating -
We're seeing that a small subset of users are experiencing slowness or page errors when accessing Canvas. Our DevOps team is currently investigating the issue, we'll provide an update shortly.
Aug 4, 11:20 MDT
Resolved -
This incident has been resolved.
Jul 28, 09:23 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 28, 09:08 MDT
Investigating -
We're seeing that a small subset of users experiencing long load times. Our DevOps teams is currently investigating the issue, we'll provide an update on this shortly.
Jul 28, 08:56 MDT