Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS

Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1

Operational

eu-central-1

Operational

eu-west-1

Operational

us-east-1

Operational

us-west-2

Operational

ap-southeast-1

Operational

ap-southeast-2

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2023

No incidents reported today.

Sep 27, 2023

We are currently experiencing difficulties with our chat service.

Resolved - This incident has been resolved.
Sep 27, 11:18 MDT

Update - We are continuing to monitor for any further issues.
Sep 27, 11:13 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 10:48 MDT

Update - We are continuing to work on a fix for this issue. We have closed down our chat service while a fix is implemented. Please call into support until we have further updates.
Sep 27, 10:21 MDT

Identified - The issue has been identified and a fix is being implemented. Please call into support until we have further updates.
Sep 27, 10:15 MDT

Investigating - We are currently investigating this issue. Please call into support until we have further updates.
Sep 27, 10:05 MDT

Sep 26, 2023

No incidents reported.

Sep 25, 2023

Some users are currently unable to access Canvas Data 2

Resolved - This incident has been resolved.
Sep 25, 14:01 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 13:28 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 25, 12:58 MDT

Investigating - We are currently investigating this issue.
Sep 25, 12:26 MDT

Some users are currently unable to access Canvas Data 2

Resolved - This incident has been resolved.
Sep 25, 04:17 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 04:12 MDT

Update - We are continuing to work on a fix for this issue.
Sep 25, 03:55 MDT

Update - We are continuing to work on a fix for this issue.
Sep 25, 03:31 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 25, 03:11 MDT

Update - We are continuing to investigate this issue.
Sep 25, 03:01 MDT

Update - We are continuing to investigate this issue.
Sep 25, 02:44 MDT

Investigating - We are currently investigating this issue.
Sep 25, 02:28 MDT

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

Some users experiencing errors and degraded performance in Canvas

Resolved - This incident has been resolved.
Sep 22, 17:28 MDT

Update - We are continuing to work on a fix for this issue.
Sep 22, 17:13 MDT

Identified - The issue has been identified and a fix is being pushed
Sep 22, 17:12 MDT

Update - Our engineers are still investigating the cause of the page load errors
Sep 22, 16:55 MDT

Update - Our engineers are investigating the cause of the page load errors
Sep 22, 16:30 MDT

Investigating - We are currently investigating this issue.
Sep 22, 16:30 MDT

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

Intermittent login issues for Credentials/Badge customers on US server

Resolved - This incident has been resolved.
Sep 19, 06:16 MDT

Identified - We are currently experiencing intermittent issues for our US customers when they attempt to log in to badgr.com. This is due to an issue with AWS servers in US-WEST-2 Region. We are hoping this will be resolved soon.
Sep 18, 18:51 MDT

Sep 18, 2023

Some videos in Studio may fail to load for users

Resolved - This incident has been resolved.
Sep 18, 14:29 MDT

Investigating - We are currently investigating this issue.
Sep 18, 13:23 MDT

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.