Instructure Status

All Systems Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Portfolium Operational

Website Operational

Web Application Operational

EDU Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

Some users are experiencing issues with MasteryConnect

Resolved - This incident has been resolved.
Apr 9, 12:05 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 9, 08:26 MDT

Investigating - We are currently investigating this issue.
Apr 9, 06:58 MDT

Apr 8, 2021

No incidents reported.

Apr 7, 2021

Users are reporting errors when attempting to upload files to Canvas.

Resolved - This incident has been resolved.
Apr 7, 03:37 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 03:18 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 7, 02:39 MDT

Update - This is affecting some of our US based users. We are continuing to investigate the issue.
Apr 7, 02:19 MDT

Update - We are continuing to investigate this issue.
Apr 7, 02:12 MDT

Investigating - We are currently investigating this issue.
Apr 7, 01:59 MDT

Apr 6, 2021

No incidents reported.

Apr 5, 2021

Some users are unable to access Canvas.

Resolved - This incident has been resolved.
Apr 5, 21:48 MDT

Investigating - We are currently investigating this issue.
Apr 5, 21:37 MDT

Apr 4, 2021

No incidents reported.

Apr 3, 2021

Some users are experiencing issues with Microsoft O365.

Resolved - Our engineers team was able to identify the cause and implemented a fix to alleviate the behavior. We sincerely apologize for this situation, and thank you for your patience while our team restored service for your users.
Apr 3, 15:37 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 15:22 MDT

Update - Our engineers are still working on a fix for this issue.
Apr 3, 15:02 MDT

Update - We are continuing to work on a fix for this issue.
Apr 3, 14:21 MDT

Update - We are continuing to work on a fix for this issue.
Apr 3, 14:05 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 3, 13:42 MDT

Investigating - We are currently investigating this issue.
Apr 3, 13:27 MDT

Apr 2, 2021

Office 365 Tool

Resolved - This incident has been resolved.
Apr 2, 04:03 MDT

Investigating - We have received word that the Office 365 tool is experiencing an outage. This outage is occurring on the Microsoft side, and updates can be seen at their status page for it located here: http://status2.azure.com/.
Apr 1, 15:52 MDT

Apr 1, 2021

A small amount of users are experiencing long load times or error messages when accessing Canvas.

Resolved - This incident has been resolved.
Apr 1, 02:47 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 02:45 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 1, 02:44 MDT

Investigating - We are currently investigating this issue.
Apr 1, 02:42 MDT

Mar 31, 2021

No incidents reported.

Mar 30, 2021

A small amount of users are experiencing long load times or error messages when accessing Canvas

Resolved - This incident has been resolved.
Mar 30, 09:47 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 09:41 MDT

Investigating - We are currently investigating this issue.
Mar 30, 09:37 MDT

Mar 29, 2021

Some users are experiencing long load times or page time outs when accessing Canvas

Resolved - This incident has been resolved.
Mar 29, 10:15 MDT

Investigating - We are currently investigating this issue.
Mar 29, 10:08 MDT

A small amount of users are experiencing long load times or error messages when accessing Canvas.

Resolved - This incident has been resolved.
Mar 29, 09:54 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 09:46 MDT

Investigating - We are currently investigating this issue.
Mar 29, 09:34 MDT

Some users are experiencing long load times or page time outs when accessing Canvas

Resolved - This incident has been resolved.
Mar 29, 08:49 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 08:46 MDT

Identified - The issue has been identified and a fix is being implemented.
Mar 29, 08:08 MDT

Mar 28, 2021

No incidents reported.