Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 5, 2022

No incidents reported today.

Oct 4, 2022

Some users experiencing high load times

Resolved - The load times have remained normal and the incident has been resolved.
Oct 4, 19:11 MDT

Monitoring - Our engineers have identified the cause of the page loading and implemented a fix. We are monitoring the situation to ensure load times remain normal.
Oct 4, 18:59 MDT

Investigating - Some users are experiencing higher than normal load times or Time-out Errors. Our engineers are investigating the cause of these load times.
Oct 4, 18:46 MDT

A small subset of Canvas Clients are experiencing Errors

Resolved - This incident has been resolved.
Oct 4, 06:29 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 06:20 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 4, 06:17 MDT

Investigating - We are currently investigating this issue.
Oct 4, 05:57 MDT

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

Users encountering page errors accessing Canvas

Resolved - This has been resolved.
Sep 30, 17:20 MDT

Monitoring - We have identified a recent update was causing the error and we have rolled that update back. This has corrected the error and we are monitoring the situation to ensure Canvas remains functional.
Sep 30, 17:05 MDT

Investigating - We are currently investigating the issue. We will update the status page once we have additional information.
Sep 30, 16:56 MDT

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

Some Canvas Clients are experiencing Errors

Resolved - This incident has been resolved.
Sep 26, 09:37 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 09:34 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 26, 09:30 MDT

Investigating - Users are experiencing slow load times and errors when accessing Canvas in the US region.
Sep 26, 09:17 MDT

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

Global Canvas Clients are experiencing Errors

Resolved - This incident has been resolved.
Sep 21, 12:43 MDT

Update - We are continuing to monitor for any further issues.
Sep 21, 12:43 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 12:36 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 21, 12:31 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:22 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:21 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:20 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:16 MDT

Investigating - Users are experiencing slow load times and errors when accessing Canvas in the US region.
Sep 21, 12:07 MDT