Instructure Status

Docviewer not loading causing Speedgrader to not load

Identified - The issue has been identified and a fix is being implemented.
Oct 22, 2024 - 12:57 MDT

Update - We are continuing to investigate this issue.
Oct 22, 2024 - 11:37 MDT

Update - The attempted fix failed we are still investigating the situation.
Oct 22, 2024 - 11:34 MDT

Update - Users should be able to access Docviewer again, however we are still investigating the root cause of the situation?
Oct 22, 2024 - 10:18 MDT

Investigating - We are currently investigating this issue.
Oct 22, 2024 - 09:40 MDT

Instructure Operational

Canvas Partial Outage

Canvas LMS Partial Outage

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Partial Outage

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Partial Outage

us-west-2 Partial Outage

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2024

Some users may encounter errors when accessing Canvas

Resolved - This incident has been resolved.
Oct 22, 01:39 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 22, 01:37 MDT

Investigating - We are currently investigating this issue.
Oct 22, 01:27 MDT

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

Users were unable to login via Google SSO and others when using OpenID

Resolved - An update we had accidentally affected the ability for user to login to Canvas using Google SSO and OpenID.
Oct 19, 11:30 MDT

Oct 18, 2024

No incidents reported.

Oct 17, 2024

Some users in our ca-central-1 (Canada) region may be experiencing errors when launching the Canvas Credentials LTI 1.1 tool

Resolved - This incident has been resolved.
Oct 17, 06:06 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 06:01 MDT

Update - We are continuing to work on a fix for this issue.
Oct 17, 05:51 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 17, 05:18 MDT

Investigating - We are currently investigating this issue.
Oct 17, 04:58 MDT

Some users may encounter errors when accessing Canvas

Resolved - This incident has been resolved.
Oct 17, 03:08 MDT

Investigating - We are currently investigating this issue.
Oct 17, 02:51 MDT

Oct 16, 2024

Some users may encounter long load times or errors when accessing Canvas

Resolved - This incident has been resolved.
Oct 16, 00:50 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 00:40 MDT

Update - We are continuing to investigate this issue.
Oct 15, 23:32 MDT

Investigating - We are currently investigating this issue.
Oct 15, 23:22 MDT

Oct 15, 2024

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

Slow Page loads and Errors in Commons

Resolved - This incident has been resolved.
Oct 8, 13:33 MDT

Update - We are continuing to investigate this issue.
Oct 8, 11:41 MDT

Update - We are continuing to investigate this issue.
Oct 8, 11:25 MDT

Investigating - We are currently investigating this issue.
Oct 8, 11:11 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 8, 11:01 MDT

Investigating - We are currently investigating this issue.
Oct 8, 10:58 MDT