All Systems Operational
Canvas Operational
Canvas ? Operational
— Catalog Operational
— Chat ? Operational
— Collaboration ? Operational
— Commons Operational
— Conferences ? Operational
— Document previewing ? Operational
— Imports and exports Operational
— Media tools ? Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Portfolium Operational
Website ? Operational
Web Application ? Operational
EDU Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019
Resolved - The issue has been identified and resolved.
Sep 14, 19:49 MDT
Identified - The cause of the errors has been identified and engineering is working to implement a fix. Updates will follow.
Sep 14, 10:36 MDT
Update - Engineering is narrowing down the cause and will be working shortly to implement a fix. Thank you for your understanding.
Sep 14, 10:10 MDT
Update - Engineering is still working on a resolution for these errors. We apologize for all the inconvenience.
Sep 14, 09:52 MDT
Update - Our quizzes team is still in the process of figuring out exactly what is causing the error. We appreciate your patience.
Sep 14, 09:29 MDT
Investigating - When creating a quiz with the New Quizzes feature users are presented with a 403 invalid launch error. We are looking into this and will provide updates as they come.
Sep 14, 09:13 MDT
Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - We were able to deploy an update that resolved the behavior with previewing quizzes. We apologize for any inconvenience this may have caused.
Sep 9, 15:47 MDT
Identified - Within our investigation we have found that this is issue only effects the preview function for quizzes. The quiz submissions for students are still operating normally. We are currently working on fixing these errors
Sep 9, 14:41 MDT
Update - Within our investigation we have found that this is issue only effects the preview function for quizzes. The quiz submissions for students are still operating normally.
Sep 9, 14:33 MDT
Investigating - We are currently investigating issues where users are getting page errors and 500 errors within Canvas.
Sep 9, 14:25 MDT
Resolved - Canvas has resumed normal operations. We thank you for your patience.
Sep 9, 09:19 MDT
Monitoring - We've received reports of some users were experiencing slow load times and page errors. Our DevOps team were made aware of the situation, and has rectified the issue. We'll be monitoring the situation closely for the next few minutes.
Sep 9, 09:00 MDT
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - The issue has been resolved, and users should be able to access Canvas as expected. Thank you so much for your patience.
Sep 5, 10:22 MDT
Monitoring - Our DevOps team were able to identify the issue and implement a fix, and it appears that those pages are loading correctly now. We'll monitor this situation closely for the next few minutes.
Sep 5, 10:18 MDT
Investigating - We are receiving reports that Canvas is experiencing longer than normal load times for some schools based in the US. Our DevOps team investigating this issue, and we'll provide an update on this shortly.
Sep 5, 10:10 MDT
Resolved - The issue has been resolved, and users should be able to access Canvas as expected. Thank you so much for your patience.
Sep 5, 07:19 MDT
Investigating - We are receiving reports that Canvas is experiencing longer than normal load times for some schools based in the US. Our DevOps team investigating this issue, and we'll provide an update on this shortly.
Sep 5, 07:05 MDT
Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.