Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 22, 2025

No incidents reported today.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Some users are unable to load Admin Analytics and some components of Intelligent Insights

Resolved - This incident has been resolved.
Mar 20, 04:19 MDT

Identified - The issue has been identified and a fix is being implemented.
Mar 20, 02:21 MDT

Mar 19, 2025

Users who are trying to sync data from CD2 via API is getting malformed responses from Dap/job/{id}

Resolved - This incident has been resolved.
Mar 19, 12:18 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 12:05 MDT

Identified - The issue has been identified and a fix is being implemented.
Mar 19, 11:36 MDT

Investigating - Users for Canvas Data 2 using the https://api-gateway.instructure.com/dap/job/{id} are getting malformed responses. We are currently investigating
Mar 19, 11:08 MDT

Mar 18, 2025

Some users getting load or 500 errors when attempting to access Canvas

Resolved - Some Users experienced User error pages when accessing for a brief period of time.
Mar 18, 12:30 MDT

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

Some users might encounter errors when attempting to run SIS imports.

Resolved - This incident has been resolved.
Mar 13, 03:13 MDT

Identified - The issue has been identified and a fix is being implemented.
Mar 13, 01:30 MDT

Investigating - We are currently investigating this issue.
Mar 13, 01:11 MDT

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.