All Systems Operational
Canvas Operational
Canvas ? Operational
— Catalog Operational
— Chat ? Operational
— Collaboration ? Operational
— Commons Operational
— Conferences ? Operational
— Document previewing ? Operational
— Imports and exports Operational
— Media tools ? Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Portfolium Operational
Website ? Operational
Web Application ? Operational
EDU Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2019

No incidents reported today.

Oct 19, 2019
Resolved - Our Developers were able to roll back a new release which contained the problem causing the 401 errors and missing images. The issue is resolved and should be working now. We will continue to monitor for any other problems. Thank you for your patience.
Oct 19, 17:01 MDT
Investigating - We are aware of an issues with downloading files triggering 401 errors. We are also looking into an issue with images not displaying. Our developers are working on resolving this issue as soon as possible.
Oct 19, 16:39 MDT
Resolved - Canvas has resumed normal operations. We apologize for the inconvenience, and appreciate your patience.
Oct 19, 11:20 MDT
Monitoring - Our DevOps team were able to identify the issue, and deploy a fix, and it appears that users are no longer experiencing those errors. We'll continue to monitor the situation and provide an update shortly.
Oct 19, 11:07 MDT
Investigating - We're receiving reports of users seeing page errors when accessing Canvas. Our Engineering team is currently investigating the issue, we'll provide an update shortly.
Oct 19, 11:02 MDT
Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Resolved - Our DevOps team has resolved the issue. All users should be able to access Canvas as normal once again. We appreciate your patience on this as we worked to fix the issue this morning.
Oct 12, 07:17 MDT
Identified - Some users in the U.S. region are unable to access Canvas. Our DevOps team has identified the issue and is working on a fix.
Oct 12, 07:07 MDT
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - Some users in the U.S. region were unable to access Canvas between 2:37 AM and 3:20 AM MT. Our DevOps team was able to address the issue. Users should be able to access Canvas as normal.
Oct 8, 03:30 MDT
Oct 7, 2019
Resolved - The issue has been resolved. We apologize for the inconvenience, and appreciate your patience.
Oct 7, 18:09 MDT
Update - We are continuing to monitor for any further issues.
Oct 7, 18:09 MDT
Monitoring - A fix has been deployed, and users should stop seeing page errors. We'll monitor this situation and provide an update soon.
Oct 7, 17:54 MDT
Update - Our engineers are still working to resolve this issue. We thank you for your patience and will continue to provide updates.
Oct 7, 17:48 MDT
Update - Our engineers are still working to resolve this issue. We thank you for your patience and will continue to provide updates.
Oct 7, 17:32 MDT
Update - Our engineers are still working to resolve this issue.
Oct 7, 17:15 MDT
Identified - Our engineers have identified what had caused users to see page errors within Canvas. We are working on resolving this issue now and will provide an update shortly.
Oct 7, 16:59 MDT
Update - Our engineers are still investigating what is causing users to see page errors within Canvas.
Oct 7, 16:40 MDT
Investigating - Some users are seeing page errors within Canvas. Our team is investigating this and we will provide an update shortly.
Oct 7, 16:23 MDT
Oct 6, 2019
Resolved - The issue has been resolved, and users should be able to access Canvas as expected. Thank you so much for your patience.
Oct 6, 05:45 MDT
Monitoring - Our DevOps team were able to identify the issue and implement a fix, and it appears that Canvas pages are loading normally now. We'll monitor this situation closely for the next few minutes.
Oct 6, 05:36 MDT
Update - We are continuing to investigate this issue.
Oct 6, 05:34 MDT
Investigating - We are receiving reports that Canvas is experiencing longer than normal load times for some schools based in the Singapore AWS region. Our DevOps team is investigating this issue. We'll provide an update on this shortly.
Oct 6, 05:25 MDT