Instructure Status

All Systems Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Portfolium Operational

Website Operational

Web Application Operational

EDU Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 24, 2020

A subset of users are experiencing long load times or error messages when accessing Canvas

Resolved - This incident has been resolved.
Nov 24, 09:53 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 09:43 MST

Investigating - A subset users are experiencing long load times or error messages when accessing Canvas. Our DevOps team are currently investigating the cause, we'll provide an update shortly.
Nov 24, 09:37 MST

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

Some users are experiencing long load times or error messages when accessing Canvas.

Resolved - This incident has been resolved.
Nov 20, 09:09 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 09:05 MST

Identified - The issue has been identified and a fix is being implemented.
Nov 20, 08:54 MST

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

A small subset of users were experiencing slow load times or page errors between 9:19am MST and 9:22 MST

Resolved - A small subset of users were experiencing slow load times or page errors between 9:19am MST and 9:22 MST. Our DevOps team were able to identify and resolve the issue, and Canvas has resumed normal operational parameters. We apologize for the inconvenience this may have caused.
Nov 17, 09:30 MST

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

A subset of users are experiencing long load times or error messages when accessing Canvas

Resolved - This incident has been resolved.
Nov 14, 20:45 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 20:33 MST

Investigating - A small subset of users are experiencing long load times or error messages when accessing Canvas. Our DevOps team are currently investigating the issue, we'll provide an update shortly.
Nov 14, 20:20 MST

Nov 13, 2020

Some users are experiencing long load times or error messages when accessing Canvas.

Resolved - This incident has been resolved.
Nov 13, 01:32 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 01:29 MST

Identified - The issue has been identified and a fix is being implemented.
Nov 13, 01:27 MST

Investigating - We are currently investigating this issue.
Nov 13, 01:20 MST

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.