Instructure Status

All Systems Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Portfolium Operational

Website Operational

Web Application Operational

EDU Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2019

Some users are experiencing long load times when accessing Canvas

Resolved - The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.
Jul 18, 16:37 MDT

Monitoring - Our Devops team were able to identify and applied a fix, and it appears Canvas is operating within normal parameters. We are monitoring the situation, and will provide an update soon.
Jul 18, 16:24 MDT

Investigating - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly.
Jul 18, 16:13 MDT

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

Some Users in Sydney region are experiencing errors when trying to access Canvas

Resolved - The problem with users getting 500 errors attempting to access Canvas has been resolved. We do apologise the inconvenience caused by this.
Jul 10, 00:47 MDT

Monitoring - Instances experiencing this problem are getting access to areas of Canvas again. We will continue to monitor the situation closely.
Jul 10, 00:42 MDT

Investigating - Some Canvas users are experiencing a 500 page error when attempting to get access to Canvas. We are investigating the problem and will be back shortly with further information.
Jul 10, 00:35 MDT

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.