Resolved -
There were a small subset of users that received an error message when trying to log into Canvas. Our engineers have identified and implemented a fix for this behavior and users are able to log into Canvas as normal again.
Apr 23, 09:30 MDT
Resolved -
This incident has been resolved.
Apr 23, 01:27 MDT
Investigating -
We are currently investigating an issue with our phone system that is preventing our agents from receiving incoming calls. Our team is actively working to restore service as quickly as possible. In the meantime, you can reach out to support via chat and email, which are fully operational. We will continue to provide updates as the situation develops.
Apr 22, 23:51 MDT