Instructure Status

All Systems Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Portfolium Operational

Website Operational

Web Application Operational

EDU Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

Some US based schools are running into longer than normal load times

Resolved - The issue has been resolved, and users should be able to access Canvas as expected. Thank you so much for your patience.
Aug 21, 15:09 MDT

Monitoring - Our DevOps team were able to identify the issue and implement a fix, and it appears that those pages are loading correctly now. We'll monitor this situation closely for the next few minutes.
Aug 21, 14:59 MDT

Update - We are now receiving reports of users experiencing page errors as well. Our DevOps team are continuing to investigate this, and we'll provide another update shortly.
Aug 21, 14:47 MDT

Update - Our DevOps team are continuing to investigate this issue, we appreciate your patience.
Aug 21, 14:37 MDT

Investigating - We are receiving reports that Canvas is experiencing longer than normal load times for some schools based in the US. Our DevOps team investigating this issue, and we'll provide an update on this shortly.
Aug 21, 14:22 MDT

Aug 20, 2019

Some US based schools are running into longer than normal load times

Resolved - The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.
Aug 20, 11:54 MDT

Monitoring - our DevOps team was able to determine the cause of this slowness and have implemented a fix. We will continue to monitor the performance of Canvas.
Aug 20, 07:41 MDT

Investigating - We are receiving reports that Canvas is experiencing longer than normal load times for some schools based in the US. We have our DevOps team investigating this issue
Aug 20, 07:34 MDT

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

Some users are experiencing long load times when accessing Canvas

Resolved - The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.
Aug 16, 08:58 MDT

Monitoring - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly.
Aug 16, 08:51 MDT

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.