All Systems Operational
Canvas   ? Operational
— Catalog   Operational
— Chat   ? Operational
— Collaboration   ? Operational
— Commons   Operational
— Conferences   ? Operational
— Document previewing   ? Operational
— Imports and exports   Operational
— Media tools   ? Operational
— Notifications   Operational
— Support: Phones/Chat   Operational
— Support: Webform/email   Operational
— ePortfolios   Operational
— Gauge   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Resolved - Users are no longer experiencing long load times. Service has been restored. Thank you all for your patience.
Dec 11, 15:45 MST
Update - Our DevOps team is continuing to monitor this situation, we'll provide an update in a few minutes.
Dec 11, 15:28 MST
Monitoring - Our DevOps team was able to identify the cause and apply a fix, and it appears that users are experiencing normal load times. We'll continue to monitor the situation and provide and update in a few minutes.
Dec 11, 15:10 MST
Investigating - Some Canvas users are seeing long load times while trying to access Canvas. We're currently investigating these issues and will post an update shortly. We sincerely apologize for the inconvenience and appreciate your patience.
Dec 11, 14:55 MST
Resolved - Users are now able to preview documents as expected.
Dec 11, 08:38 MST
Investigating - We are currently aware of the intermittent issues when trying to preview documents in Canvas. We are currently looking into this issue and will update you as more information becomes available.
Dec 11, 06:53 MST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - All of the queued jobs requests have been processed, Canvas jobs such as SIS imports, Gradebook exports, Course migration, and Canvas notifications are returned to expected performance. Thank you for your patience while we put things back in order.
Dec 7, 08:57 MST
Update - We are continuing to investigate this issue.
Dec 7, 08:17 MST
Investigating - Some institutions may be experiencing an occurrence of long job processing times. Canvas processes that may be affected include SIS imports, Gradebook exports, Course migration, and Canvas notifications. We appreciate your patience as we continue to work through the large number of job requests, and apologize for any trouble caused by the additional wait times.
Dec 7, 08:16 MST
Resolved - Between 6:40 and 6:45 AM MT users saw slowness and the occasional timeout resulting in blank pages.

Our DevOps team responded to automated alerts and was able to restart services that had errored out and was causing the slowness. Canvas is returned to normal operation.
Dec 7, 06:54 MST
Dec 6, 2018

No incidents reported.

Dec 5, 2018
Resolved - Users should now be able to access submissions in Speedgrader with no issue.
Dec 5, 08:21 MST
Monitoring - Our engineers have identified the issue and pushed out a fix. You should now be able to preview submissions in Speedgrader.
Dec 5, 08:05 MST
Investigating - We are currently aware of the intermittent issues when trying to access Submissions in Speedgrader. We are currently looking into this issue and will update you as more information becomes available.
Dec 5, 07:54 MST
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018
Resolved - Some users reported a temporary interruption of service while trying to access Canvas. This included page errors while logging in, and navigating through their courses. Our DevOps team was able to quickly identify the cause of these errors, and remedied the behavior. We appreciate your patience, and apologize for any inconvenience this may have caused.
Dec 2, 16:52 MST
Dec 1, 2018

No incidents reported.