Instructure Status

All Systems Operational

Canvas Operational

— Catalog Operational

— Chat Operational

— Collaboration Operational

— Commons Operational

— Conferences Operational

— Document previewing Operational

— Imports and exports Operational

— Media tools Operational

— Notifications Operational

— Support: Phones/Chat Operational

— Support: Webform/email Operational

— ePortfolios Operational

— Gauge Operational

Portfolium Operational

Website Operational

Web Application Operational

EDU Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 24, 2020

Some users are experiencing long load times or page time outs when accessing Canvas

Resolved - Canvas has resumed normal operational parameters, and we appreciate your patience while our team looked into this.
Feb 24, 08:56 MST

Monitoring - Our Devops Team was able to identify the issue, and deploy a fix. We're not longer seeing users experiencing long load times, but we'll monitor the behavior for the next few minutes.
Feb 24, 08:44 MST

Investigating - Some users are experiencing long load times or page time outs when accessing Canvas. Our DevOps team is aware and currently investigating the issue, we'll provide an update shortly.
Feb 24, 08:39 MST

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

Some users are experiencing long load times when accessing Canvas

Resolved - Canvas has resumed normal operational parameters, and we appreciate your patience while our team looked into this.
Feb 21, 14:05 MST

Investigating - Some users are experiencing long load times when accessing Canvas. Our DevOps team is aware and currently investigating the issue, we'll provide an update shortly.
Feb 21, 13:43 MST

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

Users reporting problems logging into the Canvas Community site

Resolved - Access to the community pages should be restored. Thank you for your patience while the Khoros team worked to correct the access to the pages.
Feb 12, 05:24 MST

Update - We are continuing to monitor for any further issues.
Feb 11, 10:43 MST

Monitoring - The team at Khoros is rolling out a workaround that will allow sites to function normally now while the fix for the impacted service is being worked and implemented.

Further updates to be released as we have them. Please check the status as well as status.khoros.com for further updates.
Feb 11, 09:51 MST

Identified - The login and navigation issues affecting the Canvas and Bridge Communities are affecting all users of the Khoros-JX platform on which our communities rest. Please check status.khoros.com for updates. We are very sorry for the inconvenience caused by this.
Feb 11, 06:05 MST

Investigating - We are aware of the problem users are having with logging into the community page and problems with the format of the community page itself. Guides can still be accessed through search and the navigation buttons.
Feb 11, 04:59 MST

Feb 10, 2020

No incidents reported.