Resolved -
This incident has been resolved.
Jun 9, 10:47 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 9, 10:42 MDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 9, 10:33 MDT
Investigating -
Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.
Jun 9, 10:26 MDT
Resolved -
Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this behavior was identified and corrected.
May 28, 06:00 MDT