Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 7, 2024

No incidents reported today.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Some Users May Encounter 500 Type Errors When Accessing Admin Analytics

Resolved - This incident has been resolved.
Oct 2, 12:21 MDT

Update - We are continuing to monitor for any further issues.
Oct 2, 11:43 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 11:42 MDT

Investigating - We are currently investigating this issue.
Oct 2, 10:43 MDT

Some Canvas Teacher app users may encounter missing push notifications on Android devices

Resolved - This incident has been resolved.
Oct 2, 05:10 MDT

Update - We are continuing to investigate this issue.
Oct 2, 03:58 MDT

Investigating - We are currently investigating this issue.
Oct 2, 03:31 MDT

Oct 1, 2024

Salesforce is having intermittent issues. Please see https://status.salesforce.com/incidents/13231 for more updates. Chats are currently down, for immediate assistance, please reach out to Canvas Support via phones.

Resolved - This incident has been resolved.
Oct 1, 08:42 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 08:29 MDT

Identified - The issue has been identified and a fix is being implemented.
Oct 1, 07:28 MDT

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

Users May Encounter Long Load Times When Previewing Files in Docviewer

Resolved - This incident has been resolved.
Sep 26, 14:38 MDT

Update - We are continuing to investigate this issue.
Sep 26, 14:12 MDT

Investigating - We are currently investigating this issue.
Sep 26, 14:08 MDT

Slow page load times for a few users in IAD.

Resolved - A few Canvas users in IAD may have experienced slow page load times.
Sep 26, 09:52 MDT

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.