Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 29, 2022

No incidents reported today.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

Some Canvas Clients are experiencing Errors

Resolved - This incident has been resolved.
Sep 26, 09:37 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 09:34 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 26, 09:30 MDT

Investigating - Users are experiencing slow load times and errors when accessing Canvas in the US region.
Sep 26, 09:17 MDT

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

Global Canvas Clients are experiencing Errors

Resolved - This incident has been resolved.
Sep 21, 12:43 MDT

Update - We are continuing to monitor for any further issues.
Sep 21, 12:43 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 12:36 MDT

Identified - The issue has been identified and a fix is being implemented.
Sep 21, 12:31 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:22 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:21 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:20 MDT

Update - We are continuing to investigate this issue.
Sep 21, 12:16 MDT

Investigating - Users are experiencing slow load times and errors when accessing Canvas in the US region.
Sep 21, 12:07 MDT

Sep 20, 2022

No incidents reported.

Sep 19, 2022

Some users may be receiving page errors when trying to acess Canvas.

Resolved - This incident has been resolved.
Sep 19, 08:01 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 07:10 MDT

Investigating - Users are experiencing issues accessing Canvas. We will update this status as we have additional information.
Sep 19, 07:03 MDT

Canvas Page Errors

Resolved - This incident has been resolved.
Sep 19, 06:45 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 06:40 MDT

Investigating - Users are experiencing issues accessing Canvas. We will update this status as we have additional information.
Sep 19, 06:36 MDT

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

"Service is currently not available. Try again later" error for some users when accessing files in Canvas

Resolved - This incident has been resolved.
Sep 15, 07:13 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 07:08 MDT

Identified - Some users may be experiencing an error when trying to view files within Canvas. We have identified the cause of this error and are working to implement a fix.
Sep 15, 06:58 MDT