All Systems Operational
Canvas Operational
Canvas ? Operational
— Catalog Operational
— Chat ? Operational
— Collaboration ? Operational
— Commons Operational
— Conferences ? Operational
— Document previewing ? Operational
— Imports and exports Operational
— Media tools ? Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Portfolium Operational
Website ? Operational
Web Application ? Operational
EDU Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 24, 2020
Resolved - Canvas has resumed normal operational parameters, and we appreciate your patience while our team looked into this.
Feb 24, 08:56 MST
Monitoring - Our Devops Team was able to identify the issue, and deploy a fix. We're not longer seeing users experiencing long load times, but we'll monitor the behavior for the next few minutes.
Feb 24, 08:44 MST
Investigating - Some users are experiencing long load times or page time outs when accessing Canvas. Our DevOps team is aware and currently investigating the issue, we'll provide an update shortly.
Feb 24, 08:39 MST
Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020
Resolved - Canvas has resumed normal operational parameters, and we appreciate your patience while our team looked into this.
Feb 21, 14:05 MST
Monitoring - Our Devops Team was able to identify the issue, and deploy a fix. We're not longer seeing users experiencing long load times, but we'll monitor the behavior for the next few minutes.
Feb 21, 13:50 MST
Investigating - Some users are experiencing long load times when accessing Canvas. Our DevOps team is aware and currently investigating the issue, we'll provide an update shortly.
Feb 21, 13:43 MST
Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Resolved - Access to the community pages should be restored. Thank you for your patience while the Khoros team worked to correct the access to the pages.
Feb 12, 05:24 MST
Update - We are continuing to monitor for any further issues.
Feb 11, 10:43 MST
Monitoring - The team at Khoros is rolling out a workaround that will allow sites to function normally now while the fix for the impacted service is being worked and implemented.

Further updates to be released as we have them. Please check the status as well as status.khoros.com for further updates.
Feb 11, 09:51 MST
Identified - The login and navigation issues affecting the Canvas and Bridge Communities are affecting all users of the Khoros-JX platform on which our communities rest. Please check status.khoros.com for updates. We are very sorry for the inconvenience caused by this.
Feb 11, 06:05 MST
Investigating - We are aware of the problem users are having with logging into the community page and problems with the format of the community page itself. Guides can still be accessed through search and the navigation buttons.
Feb 11, 04:59 MST
Feb 10, 2020

No incidents reported.