To view uptime history for your instance of Canvas, click here.

All Systems Operational
Canvas Operational
Canvas ? Operational
— Catalog Operational
— Chat ? Operational
— Collaboration ? Operational
— Commons Operational
— Conferences ? Operational
— Document previewing ? Operational
— Imports and exports Operational
— Media tools ? Operational
— Notifications Operational
— Support: Phones/Chat Operational
— Support: Webform/email Operational
— ePortfolios Operational
— Gauge Operational
Portfolium Operational
Website ? Operational
Web Application ? Operational
EDU Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - This incident has been fully resolved per our phone provider: https://status.sharpencx.com/incidents/kx1d4rpbmy8t
Sep 15, 18:17 MDT
Update - We are continuing to investigate this issue.
Sep 15, 18:16 MDT
Investigating - Some users may be unable to connect via phone. Our phone provider is currently looking into this behavior. For updates on this, please refer to at https://status.sharpencx.com/.
Sep 15, 15:13 MDT
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020
Resolved - Our Engineers have deployed a fix on the affected files, and those should now be previewing correctly. We apologize for the impact this had on you and your users.
Sep 12, 09:14 MDT
Update - New files are now processing correctly, and are properly generating previews again. We are still working to update affected files from the last 24 hours, which are not yet showing a preview. We'll provide an update once that is complete.
Sep 11, 12:02 MDT
Identified - Previewing of files in the Dublin region is still unavailable for some users. Our engineers are working to fix affected files for those users, and to get the DocViewer preview service working again.
Sep 11, 11:39 MDT
Investigating - Some users are getting an "{error: Invalid session}" error message when previewing files in Canvas. We are currently investigating this issue.
Sep 11, 05:20 MDT
Sep 11, 2020
Resolved - This incident has been resolved.
Sep 11, 20:05 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 17:23 MDT
Investigating - Users are experiencing errors when attempting to use the Immersive Reader. When users click on the button, the feature is unresponsive. Our Engineering team is working to resolve this.
Sep 11, 14:01 MDT
Resolved - Everything has continued to work as it should with New Quizzes. We appreciate your patience as we worked to resolve this issue today.
Sep 11, 13:02 MDT
Monitoring - The fix we implemented earlier has helped us get through the backlog of unprocessed events in New Quizzes. Everything is caught up again and working as it should. We'll monitor New Quizzes in this region for a bit to ensure everything is working well.
Sep 11, 12:41 MDT
Identified - New Quizzes in the eastern US region is experiencing some lag in processing some events, including the ability to resume quizzes or for quiz events to show up in quiz logs. Our engineers have implemented a fix for this, but there are a backlog of events they're still working through before it is fixed completely. We are expecting to be caught up on events in this backlog in about 30 minutes.
Sep 11, 12:06 MDT
Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.