Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 15, 2025

No incidents reported today.

Jan 14, 2025

Some users are experiencing Gradebook load errors

Resolved - This incident has been resolved.
Jan 14, 17:56 MST

Update - We are continuing to work on a fix for this issue.
Jan 14, 12:35 MST

Identified - The issue has been identified and a fix is being implemented.
Jan 14, 12:33 MST

Jan 13, 2025

Users unable to access Canvas

Resolved - Users were unable to access Canvas and were receiving page error messages.
Jan 13, 18:00 MST

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

Some users are experiencing connection errors when accessing Canvas.

Resolved - This incident has been resolved.
Jan 7, 20:16 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 20:10 MST

Update - We are continuing to work on a fix for this issue.
Jan 7, 19:59 MST

Identified - The issue has been identified and a fix is being implemented.
Jan 7, 19:55 MST

Update - We are continuing to investigate this issue.
Jan 7, 19:05 MST

Investigating - We are currently investigating this issue.
Jan 7, 18:50 MST

Jan 6, 2025

Our support phone provider has run into an issue that is causing us to not receive user's calls. We are working with them to resolve this. For now please contact support via email, or our online chat.

Resolved - This incident has been resolved.
Jan 6, 06:35 MST

Identified - The issue has been identified and a fix is being implemented.
Jan 6, 06:25 MST

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

Users are experiencing errors when attempting to use the Immersive Reader

Resolved - This incident has been resolved.
Jan 3, 14:23 MST

Update - We are continuing to work on a fix for this issue.
Jan 3, 14:23 MST

Identified - The issue has been identified and a fix is being implemented.
Jan 3, 13:14 MST

Investigating - We are currently investigating this issue.
Jan 3, 13:04 MST

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.