Slow Page loads and Errors in Commons

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Oct 08, 2024 - 13:33 MDT

Update

We are continuing to investigate this issue.

Posted Oct 08, 2024 - 11:41 MDT

Update

We are continuing to investigate this issue.

Posted Oct 08, 2024 - 11:25 MDT

Investigating

We are currently investigating this issue.

Posted Oct 08, 2024 - 11:11 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 08, 2024 - 11:01 MDT

Investigating

We are currently investigating this issue.

Posted Oct 08, 2024 - 10:58 MDT

This incident affected: AWS Region (eu-west-1, us-east-1) and Canvas (Canvas Commons).