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Slow load times or error messages when accessing Canvas for some users

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jul 16, 2020 - 12:33 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2020 - 12:22 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 16, 2020 - 11:26 MDT