Some users are experiencing 504 errors when accessing Canvas

Incident Report for Instructure

Resolved

The fix for this issue has been identified and has been communicated to those affected

Posted Jul 16, 2020 - 11:16 MDT

Monitoring

The performance from this incident should be back to operational. We will provide an update when we are in the all-clear.

Posted Jul 16, 2020 - 11:02 MDT

Investigating

We are currently investigating this issue and will provide updates as they come.

Posted Jul 16, 2020 - 10:47 MDT

This incident affected: Canvas (Canvas).