Some users are experiencing 504 errors when accessing Canvas

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Incident Report for Instructure

Resolved

The fix for this issue has been identified and has been communicated to those affected

Posted Jul 16, 2020 - 11:16 MDT

Monitoring

The performance from this incident should be back to operational. We will provide an update when we are in the all-clear.

Posted Jul 16, 2020 - 11:02 MDT

Investigating

We are currently investigating this issue and will provide updates as they come.

Posted Jul 16, 2020 - 10:47 MDT

This incident affected: Canvas (Canvas LMS).