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Some Users in EMEA May Encounter Errors When Accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Apr 02, 2024 - 04:35 MDT

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2024 - 04:19 MDT

We are continuing to work on a fix for this issue.

Posted Apr 02, 2024 - 04:02 MDT

We are continuing to work on a fix for this issue.

Posted Apr 02, 2024 - 03:42 MDT

The issue has been identified and a fix is being implemented.

Posted Apr 02, 2024 - 03:21 MDT

We are continuing to investigate this issue.

Posted Apr 02, 2024 - 03:15 MDT

We are continuing to investigate this issue.

Posted Apr 02, 2024 - 02:53 MDT

We are continuing to investigate this issue.

Posted Apr 02, 2024 - 02:41 MDT

We are continuing to investigate this issue.

Posted Apr 02, 2024 - 02:29 MDT

We are currently investigating this issue.

Posted Apr 02, 2024 - 01:54 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (eu-west-1).