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Customers may be seeing slowness when creating a new quiz

Incident Report for Instructure

Resolved

The issue has been resolved.
Posted Aug 13, 2020 - 19:37 MDT

Monitoring

Our Developers have resolved the issue. We will continue to monitor the situation.
Posted Aug 13, 2020 - 19:23 MDT

Update

Our developers have found the issue and are currently fixing it. This process may take longer than an hour. We will update this incident on the status page in an hour or when a resolution is in place.
Posted Aug 13, 2020 - 19:16 MDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 13, 2020 - 18:52 MDT

Update

Our Developers are aware of the issue and working to resolve it as quickly as possible.
Posted Aug 13, 2020 - 18:24 MDT

Identified

Customers may have experienced slowness when creating new quiz sessions, and intermittent but self-recovering authorization failed warnings.
Our Developers are aware of the issue and working to resolve it as quickly as possible.
Posted Aug 13, 2020 - 18:07 MDT
This incident affected: Canvas (Canvas LMS).