New Quizzes Regrading Giving Errors on Ordering Questions

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Oct 22, 2026 - 13:50 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2026 - 13:46 MDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 22, 2026 - 13:27 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 22, 2026 - 12:55 MDT

Investigating

We are currently investigating this issue.
Posted Oct 22, 2026 - 12:19 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (ca-central-1, eu-central-1, eu-west-1, us-east-1, us-west-2, ap-southeast-1, ap-southeast-2).