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Mastery Connect Slowness and Page Errors

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Nov 04, 2022 - 12:48 MDT

Update

Newer Benchmark assessments are not presenting in searches or on the benchmark page. This is correcting as the fix is running
Posted Nov 04, 2022 - 10:05 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2022 - 09:08 MDT

Investigating

Users may be experiencing increased content load times and periodic page errors. Our developers are aware of the problem and are working towards a resolution.
Posted Nov 04, 2022 - 08:49 MDT
This incident affected: AWS Region (us-east-1) and Mastery (Mastery Connect, Item Bank).