Some users are encountering failing SIS imports and account reports in Canvas.

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jun 26, 2023 - 19:27 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2023 - 19:09 MDT

Update

We are continuing to investigate this issue.

Posted Jun 26, 2023 - 19:07 MDT

Investigating

Some users are encountering failing SIS imports and account reports in Canvas.

Posted Jun 26, 2023 - 19:07 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (ap-southeast-2).