Our support phone provider has run into an issue that is causing us to not receive user's calls. We are working with them to resolve this. For now please contact support via email, or our online chat.

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Dec 10, 2024 - 14:30 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2024 - 13:21 MST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 10, 2024 - 13:05 MST

This incident affected: Support Tools (Support: Phones/Chat).