Students unable to submit or resume certain assessments

Incident Report for Instructure

Resolved

The issue has been resolved.

Posted Aug 31, 2026 - 12:53 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 28, 2026 - 10:12 MDT

Investigating

Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.

Posted Aug 27, 2026 - 12:39 MDT

This incident affected: Mastery (Mastery Connect).