Some users are experiencing long load times or page time outs when accessing Canvas. This is happening in the EMEA region

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Apr 07, 2022 - 13:29 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2022 - 13:21 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 07, 2022 - 13:15 MDT

Investigating

We are currently investigating this issue.

Posted Apr 07, 2022 - 13:13 MDT

This incident affected: Canvas (Canvas).