Some Canvas Clients are experiencing Errors

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Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 26, 2022 - 09:37 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 26, 2022 - 09:34 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 26, 2022 - 09:30 MDT

Investigating

Users are experiencing slow load times and errors when accessing Canvas in the US region.

Posted Sep 26, 2022 - 09:17 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).