Some users are experiencing page errors when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 01, 2021 - 08:34 MDT

Monitoring

A fix has been implemented. We are monitoring the results to ensure that it has corrected the errors.

Posted Aug 01, 2021 - 08:10 MDT

Identified

Our team has identified the cause of the errors and they are actively working to correct this.

Posted Aug 01, 2021 - 07:55 MDT

Investigating

Our team is actively investigating the cause of the errors users are receiving.

Posted Aug 01, 2021 - 07:33 MDT

This incident affected: Canvas (Canvas).