To view uptime history for your instance of Canvas, click here.

Some users are experiencing 504 errors in the US east region

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Dec 08, 2022 - 13:31 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 08, 2022 - 13:27 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 08, 2022 - 13:24 MST

Update

We are continuing to investigate this issue.
Posted Dec 08, 2022 - 13:17 MST

Update

We are continuing to investigate this issue.
Posted Dec 08, 2022 - 13:05 MST

Investigating

We are currently investigating this issue.
Posted Dec 08, 2022 - 13:05 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).