To view uptime history for your instance of Canvas, click here.

Some users are experiencing 504 errors when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved. We appreciate your patience and apologize for any and all inconveniences.
Posted May 01, 2020 - 19:07 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2020 - 19:02 MDT

Update

We are still actively working on a fix for this issue.
Posted May 01, 2020 - 19:00 MDT

Update

We are continuing to work on a fix for this issue.
Posted May 01, 2020 - 18:50 MDT

Update

We are continuing to work on a fix for this issue.
Posted May 01, 2020 - 18:39 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 01, 2020 - 18:13 MDT

Investigating

Some users are experiencing timeouts and page errors when attempting to access Canvas. We're currently investigating this issue, and will provide an update soon.
Posted May 01, 2020 - 18:09 MDT