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Some users are receiving 503 errors when accessing the new Portfolio feature

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Nov 14, 2025 - 14:02 MST

A fix has been implemented and we are monitoring the results.

Posted Nov 14, 2025 - 13:58 MST

We are currently investigating this issue.

Posted Nov 14, 2025 - 13:57 MST

This incident affected: Canvas (Canvas LMS) and AWS Region (us-west-2).