To view uptime history for your instance of Canvas, click here.

Some users may be experiencing long job processing times.
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Mar 02, 2020 - 14:04 MST
Monitoring
The current situation has improved and we're currently working through the backlog of queued jobs. We will continue to monitor the situation.
Posted Mar 02, 2020 - 12:52 MST
Identified
Our DevOps team has identified the cause of the processing times that some users are experiencing. They have implemented a fix that has started to work through the pending job requests.
Posted Mar 02, 2020 - 10:17 MST
Investigating
Some institutions may be experiencing an occurrence of long job processing times. Canvas processes that may be affected include SIS imports, Gradebook exports, Course migration, and Canvas notifications. We appreciate your patience as we continue to work through the large number of job requests, and apologize for any trouble caused by the additional wait times.
Posted Mar 02, 2020 - 09:14 MST