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Some users hosted in the IAD North Virginia region may receive errors when accessing Canvas.
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Sep 16, 2021 - 08:34 MDT
Identified
Our team has identified the root cause of the errors and are starting to see recovery in the affected instances.
Posted Sep 16, 2021 - 08:05 MDT
Investigating
Our team is actively investigating the cause of these errors.
Posted Sep 16, 2021 - 07:44 MDT
This incident affected: Canvas (Canvas).