Some users hosted in the IAD North Virginia region may receive errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Sep 16, 2021 - 08:34 MDT

Identified

Our team has identified the root cause of the errors and are starting to see recovery in the affected instances.

Posted Sep 16, 2021 - 08:05 MDT

Investigating

Our team is actively investigating the cause of these errors.

Posted Sep 16, 2021 - 07:44 MDT

This incident affected: Canvas (Canvas).