Some users may be experiencing slowness or timeout errors when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Oct 23, 2025 - 07:41 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2025 - 07:38 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 23, 2025 - 07:26 MDT

Update

We are continuing to investigate this issue.
Posted Oct 23, 2025 - 07:09 MDT

Update

We are continuing to investigate this issue.
Posted Oct 23, 2025 - 06:46 MDT

Update

We are continuing to investigate this issue.
Posted Oct 23, 2025 - 06:29 MDT

Investigating

We are currently investigating this issue.
Posted Oct 23, 2025 - 05:48 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).