The engineering team will continue to work on a fix while keeping the mentioned functionality disabled for the time of the investigation.
Posted Sep 29, 2023 - 09:56 MDT
As an effort to prevent a wider incident and maintain Canvas Data 2 main functionality and uptime, the ability to query Weblogs (including user agents) was temporarily turned off for customers in North America (us-east-1 AWS Region, or IAD). The team is currently investigating the impact of queries targeting Weblogs on overall performance of CD2.
Posted Sep 29, 2023 - 05:16 MDT
We are currently investigating this issue.
Posted Sep 29, 2023 - 02:58 MDT
This incident affected: AWS Region (us-east-1) and Canvas (Canvas Data 2).