Data is not updating for some users in CD2

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted May 29, 2025 - 07:18 MDT

Update

We are continuing to monitor for any further issues.
Posted May 28, 2025 - 02:19 MDT

Update

We are continuing to monitor for any further issues.
Posted May 27, 2025 - 01:13 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2025 - 01:11 MDT

Investigating

We are currently investigating this issue.
Posted May 26, 2025 - 04:50 MDT
This incident affected: AWS Region (us-east-1) and Canvas (Canvas Data 2).