Some users may be experiencing slowness or timeout errors when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jan 29, 2026 - 10:57 MST

Update

We are continuing to work on a fix for this issue.
Posted Jan 29, 2026 - 10:43 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 29, 2026 - 10:43 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-west-2).