users are running into error messages and slowness when using the Mastery Paths feature within Canvas

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

Load times have returned to normal and have held steady without further errors. Thank you for your patience while our team implemented the fix.

Posted Apr 20, 2020 - 09:59 MDT

Monitoring

Our team has implemented a fix and page loads have returned to normal. We will continue to monitor the fix to ensure that everything works as intended.

Posted Apr 20, 2020 - 09:46 MDT

Update

We are currently running an emergency maintenance to our Mastery Path feature within Canvas

Posted Apr 20, 2020 - 09:08 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 20, 2020 - 08:58 MDT

Investigating

We are currently investigating this issue.

Posted Apr 20, 2020 - 08:46 MDT

This incident affected: Canvas (Canvas LMS).