Some users may encounter errors when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Dec 02, 2024 - 05:47 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 02, 2024 - 05:42 MST

Investigating

We are currently investigating this issue.
Posted Dec 02, 2024 - 05:37 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).