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Intermittent login issues for Credentials/Badge customers on US server

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 19, 2023 - 06:16 MDT

Identified

We are currently experiencing intermittent issues for our US customers when they attempt to log in to badgr.com. This is due to an issue with AWS servers in US-WEST-2 Region. We are hoping this will be resolved soon.
Posted Sep 18, 2023 - 18:51 MDT
This incident affected: Canvas (Canvas Credentials).