Some users are experiencing 504 errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Apr 23, 2020 - 14:08 MDT

Monitoring

A fix has been implemented and Canvas appears to be back to fully operational. We will monitor the results and provide updates when we are in the all-clear.
Posted Apr 23, 2020 - 13:52 MDT

Investigating

Our DevOps team is currently looking into this issue and we will provide updates as they come.
Posted Apr 23, 2020 - 13:47 MDT
This incident affected: Canvas (Canvas LMS).