Some users in EU-Central are receiving 500 errors with Canvas Data 2

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 20, 2024 - 12:35 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2024 - 12:01 MDT

Update

We are continuing to investigate this issue.

Posted Aug 20, 2024 - 11:26 MDT

Update

We are continuing to investigate this issue.

Posted Aug 20, 2024 - 11:06 MDT

Investigating

We are currently investigating this issue.

Posted Aug 20, 2024 - 10:53 MDT

This incident affected: AWS Region (eu-central-1) and Canvas (Canvas Data 2).