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Some users in EU-Central are receiving 500 errors with Canvas Data 2
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Aug 20, 2024 - 12:35 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 20, 2024 - 12:01 MDT
Update
We are continuing to investigate this issue.
Posted Aug 20, 2024 - 11:26 MDT
Update
We are continuing to investigate this issue.
Posted Aug 20, 2024 - 11:06 MDT
Investigating
We are currently investigating this issue.
Posted Aug 20, 2024 - 10:53 MDT
This incident affected: AWS Region (eu-central-1) and Canvas (Canvas Data 2).