To view uptime history for your instance of Canvas, click here.

Canvas support phone system is experiencing connection issues.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Apr 19, 2022 - 15:02 MDT

Monitoring

A fix has been implemented by sharpen. You can check the sharpen status page https://status.sharpencx.com/. We will continue to monitor the situation.

Posted Apr 19, 2022 - 14:54 MDT

Update

We are continuing to investigate this issue.

Posted Apr 19, 2022 - 14:51 MDT

Investigating

Users are able to call in, however they may experience some connection issues.

Posted Apr 19, 2022 - 14:45 MDT

This incident affected: Support Tools (Support: Phones/Chat).