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Canvas support phone system is experiencing connection issues.
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Apr 19, 2022 - 15:02 MDT
Monitoring
A fix has been implemented by sharpen. You can check the sharpen status page https://status.sharpencx.com/. We will continue to monitor the situation.
Posted Apr 19, 2022 - 14:54 MDT
Update
We are continuing to investigate this issue.
Posted Apr 19, 2022 - 14:51 MDT
Investigating
Users are able to call in, however they may experience some connection issues.
Posted Apr 19, 2022 - 14:45 MDT
This incident affected: Support Tools (Support: Phones/Chat).
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