Some users may encounter missing push notifications on mobile devices

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Aug 06, 2025 - 02:54 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2025 - 02:52 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 06, 2025 - 02:47 MDT

Investigating

We are currently investigating this issue.
Posted Aug 06, 2025 - 02:33 MDT
This incident affected: Canvas (Canvas Mobile) and AWS Region (ap-southeast-2).