Some users in North America are having trouble loading Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Sep 03, 2025 - 21:09 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 03, 2025 - 20:37 MDT

Investigating

We are currently investigating this issue.
Posted Sep 03, 2025 - 20:21 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).