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Canvas Phone Support down

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jan 02, 2024 - 14:48 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 02, 2024 - 14:19 MST

Update

Our Phone Service is still being looked into. Please reach out to Support using Chats or Email.
Posted Jan 02, 2024 - 13:31 MST

Investigating

Canvas Phone Support is currently down and we are working with our provider about the situation.
Posted Jan 02, 2024 - 13:14 MST
This incident affected: Support Tools (Support: Phones/Chat).
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