Some users are encountering Page Errors when accessing canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted May 14, 2025 - 13:49 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 14, 2025 - 13:35 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 14, 2025 - 13:17 MDT
This incident affected: AWS Region (us-east-1).