Some users are experiencing long load times when accessing Canvas

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Incident Report for Instructure

Resolved

This incident has been resolved. Users should be able to access Canvas as expected.

Posted May 28, 2020 - 14:18 MDT

Monitoring

A fix has been implemented and we are currently monitoring the results.

Posted May 28, 2020 - 14:06 MDT

Investigating

We are aware of an issue where some users are experiencing long load times when accessing Canvas. We are currently investigating this issue.

Posted May 28, 2020 - 13:57 MDT

This incident affected: Canvas (Canvas LMS).