Some users are experiencing long load times when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved. Users should be able to access Canvas as expected.

Posted May 28, 2020 - 14:18 MDT

Monitoring

A fix has been implemented and we are currently monitoring the results.

Posted May 28, 2020 - 14:06 MDT

Investigating

We are aware of an issue where some users are experiencing long load times when accessing Canvas. We are currently investigating this issue.

Posted May 28, 2020 - 13:57 MDT

This incident affected: Canvas (Canvas).