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Slow load times or error messages when accessing Canvas for some users

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jul 10, 2020 - 03:36 MDT

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2020 - 03:30 MDT

The issue has been identified and a fix is being implemented.

Posted Jul 10, 2020 - 03:28 MDT

we are currently looking into an issue where some of our users users are running into error messages or slow load times when accessing Canvas

Posted Jul 10, 2020 - 03:23 MDT

This incident affected: Canvas (Canvas LMS).