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Some users may be encountering 504 errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jan 12, 2026 - 08:33 MST

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2026 - 08:23 MST

The issue has been identified and a fix is being implemented.

Posted Jan 12, 2026 - 08:04 MST

We are currently investigating this issue.

Posted Jan 12, 2026 - 07:58 MST

This incident affected: Canvas (Canvas LMS).