Some users may be encountering 504 errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 08:33 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2026 - 08:23 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 12, 2026 - 08:04 MST

Investigating

We are currently investigating this issue.
Posted Jan 12, 2026 - 07:58 MST
This incident affected: Canvas (Canvas LMS).