Some users may be receiving a 500 errors when access Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Oct 12, 2021 - 03:04 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2021 - 03:02 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 12, 2021 - 02:57 MDT

Investigating

We are currently investigating this issue.

Posted Oct 12, 2021 - 02:48 MDT

This incident affected: Canvas (Canvas).