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Docviewer Page Errors - IAD Region

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted May 16, 2022 - 11:46 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 16, 2022 - 11:12 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 16, 2022 - 10:51 MDT

Investigating

We are currently investigating this issue.
Posted May 16, 2022 - 10:23 MDT

Update

We are continuing to work on a fix for this issue.
Posted May 16, 2022 - 10:20 MDT

Update

We are continuing to work on a fix for this issue.
Posted May 16, 2022 - 09:36 MDT

Update

We are continuing to work on a fix for this issue.
Posted May 16, 2022 - 09:21 MDT

Update

Our team has identified the issue and are actively working through the queued documents that are presenting errors.
Posted May 16, 2022 - 09:03 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 16, 2022 - 08:49 MDT

Update

We are continuing to investigate this issue.
Posted May 16, 2022 - 08:13 MDT

Update

We are continuing to investigate this issue.
Posted May 16, 2022 - 07:36 MDT

Investigating

We are currently investigating this issue.
Posted May 16, 2022 - 07:12 MDT
This incident affected: Canvas (Canvas LMS).
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