To view uptime history for your instance of Canvas, click here.

Some users in North America are not seeing their enrollments in Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Aug 10, 2021 - 15:39 MDT

Monitoring

Our engineering team was able to identify the cause of the issue and implement a solution. Due to each user's local caching it may take a short time before users are able to see their courses. If the issue persists please try resetting your router.

Posted Aug 10, 2021 - 15:22 MDT

Identified

The issue has been identified. We are continuing to investigate this issue.

Posted Aug 10, 2021 - 15:15 MDT

Update

We are continuing to investigate this issue.

Posted Aug 10, 2021 - 15:02 MDT

Investigating

We are currently investigating this issue.

Posted Aug 10, 2021 - 14:44 MDT

This incident affected: Canvas (Canvas LMS).