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Some users in North America are not seeing their enrollments in Canvas
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Aug 10, 2021 - 15:39 MDT
Monitoring
Our engineering team was able to identify the cause of the issue and implement a solution. Due to each user's local caching it may take a short time before users are able to see their courses. If the issue persists please try resetting your router.
Posted Aug 10, 2021 - 15:22 MDT
Identified
The issue has been identified. We are continuing to investigate this issue.
Posted Aug 10, 2021 - 15:15 MDT
Update
We are continuing to investigate this issue.
Posted Aug 10, 2021 - 15:02 MDT
Investigating
We are currently investigating this issue.
Posted Aug 10, 2021 - 14:44 MDT
This incident affected: Canvas (Canvas).