Some users are experiencing long load times or page time outs when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Oct 14, 2020 - 06:11 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2020 - 06:06 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 14, 2020 - 06:03 MDT

Investigating

We are currently investigating this issue.

Posted Oct 14, 2020 - 05:35 MDT

This incident affected: Canvas (Canvas).