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Some users are experiencing timeout errors when accessing Canvas.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Jun 26, 2024 - 13:24 MDT

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2024 - 13:24 MDT

We are currently investigating this issue.

Posted Jun 26, 2024 - 13:17 MDT

This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).