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New Quizzes is degraded for some accounts in the IAD region

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Jun 18, 2025 - 09:23 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2025 - 09:03 MDT

Update

Some users will encounter a "Failed to Fetch" error when accessing New Quizzes. We are continuing to work on a fix for this issue.
Posted Jun 18, 2025 - 07:49 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 18, 2025 - 06:57 MDT
This incident affected: AWS Region (us-east-1).