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"Service is currently not available. Try again later" error for some users when accessing files in Canvas
Incident Report for Instructure
This incident has been resolved.
Posted Sep 15, 2022 - 07:13 MDT
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2022 - 07:08 MDT
Some users may be experiencing an error when trying to view files within Canvas. We have identified the cause of this error and are working to implement a fix.
Posted Sep 15, 2022 - 06:58 MDT
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).