Some users are experiencing 504 errors and slowness when accessing Canvas
Incident Report for Instructure
Resolved
This incident has been resolved.
Posted Apr 28, 2020 - 17:59 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2020 - 17:50 MDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 28, 2020 - 17:42 MDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 28, 2020 - 17:32 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 28, 2020 - 17:22 MDT
Investigating
Some users are experiencing timeouts and page errors when attempting to access Canvas. We're currently investigating this issue, and will provide an update soon.
Posted Apr 28, 2020 - 17:13 MDT