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Some SYD users are receiving 'heavy load' error mesages when loading Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Aug 10, 2022 - 19:21 MDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 10, 2022 - 19:16 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 10, 2022 - 18:44 MDT

Investigating

We are currently investigating this issue.
Posted Aug 10, 2022 - 18:40 MDT
This incident affected: Canvas (Canvas LMS).
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