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Some users are seeing errors and slow load times when accessing Canvas

Incident Report for Instructure

Resolved

This incident has been resolved.
Posted Feb 26, 2025 - 06:38 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2025 - 06:31 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 26, 2025 - 06:30 MST

Investigating

We are currently investigating this issue.
Posted Feb 26, 2025 - 06:09 MST
This incident affected: Canvas (Canvas LMS) and AWS Region (us-east-1).
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