Our CD2 customers in the IAD (us-east-1) region might experience a latency with data being updated.

To view uptime history for your instance of Canvas, click here.

Incident Report for Instructure

Resolved

This incident has been resolved.

Posted Oct 25, 2024 - 10:02 MDT

Monitoring

A fix has been implemented and we are monitoring progress. The missing data is expected to be loaded in 4-6 hours.

Posted Oct 25, 2024 - 04:00 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 25, 2024 - 03:29 MDT

Investigating

We are currently investigating this issue.

Posted Oct 25, 2024 - 02:18 MDT

This incident affected: AWS Region (us-east-1) and Canvas (Canvas Data 2).