Canvas has resumed normal operational parameters, and we appreciate your patience while our team looked into this.
Posted Feb 27, 2020 - 07:26 MST
Monitoring
Our DevOps team was able to clear out all requests that were pending and load times have returned to normal. We will continue to monitor this situation to ensure that load times stay in the acceptable range.
Posted Feb 27, 2020 - 07:20 MST
Identified
We have identified the cause of the long load times. Additional resources have been added and load times are returning to normal.
Posted Feb 27, 2020 - 06:58 MST
Investigating
Some users are seeing longer than normal load times when accessing Canvas. Our team is aware and investigating these reports.